We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed …Apr 5, 2020 ... Sorry for the experience you're having with ... some freezing on one of the TVs now today ... trouble but with the kids being bored out of ...Sep 4, 2022 · It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed …Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.I recently noticed a one time charge for $100 "Residential Trouble Call" on my most recent bill. My internet speed package increased from 100 Mb/s to 200Mb/s, but for a few months I was not seeing the speed increase. I called in to support, and they suggested a technician come to my house to resolve the issue.It’s easy to take your mobility for granted. So, if you’re experiencing trouble walking due to injury or advanced age, the sudden loss of independence can seem devastating. You don... Learn more about resolving Error Code: RDK — 03013. It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier.Troubleshoot your XFINITY On Demand issue from a list of common error codes.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed …Mar 25, 2022 ... 3 days ago got a message on my secondary cable box. It basically said there was an error and to check the cable and restart the box ... Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... Learn about the X1 error code XRE-03005 — Unable to connect to Xfinity TV.Mar 12, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Step 1: Check Your Internet Connection. First, make sure that your internet connection is working properly and that there is no issue with your router or modem. If you are still experiencing problems, try connecting to a different network and see if the issue persists. Step 2: Check Your Xfinity Account and Contact …"Sorry, we're having some trouble. Please tighten your cable connections then restart all of your TV Boxes to fix this issue. While the restart is in progress, you will not be able to …• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near …It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off.Apr 12, 2020 · had my two nonDVR-remotes go belly up - not connecting. The DVR has good signal strenth (per box diag) and it working fine. I have connected the remote directly to the "cable out" of the DVR to the "cable in" of the remote with a new comcast coax cable. "Sorry, we're having some trouble. Please tighten your cable connections then restart all of your TV Boxes to fix this issue. While the restart is in progress, you will not be able to …To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.I'm able to log in to Xfinity from the web browser, but the following errors pops up when I try to sign in on the xfinity app. “Sorry, We’re Having Some Trouble” I've …I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to …Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...Hi there u/Rast1911, I am sorry to hear that your TV box is not working. I am happy to take a look at your service and see what is going and to see what I can do to fix the issue. ... Seems to be an issue w Comcast and people moving their existing service to a new home. He's gonna check at the office tomorrow for me. I'll reply …Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...I picked up my Xfinity modem yesterday and am also having this issue. I agree with other customers that the Xfinity site and app seems to be full of errors, which is very frustrating. I sincerely wish there was another way to activate my devices other than the app since it appears to be useless.Sep 9, 2021 · Very easy to reach the maximum number allowed (2). Tier 3 support is dealing with a certain unspecified volume of calls on this issue. Xfinity is evaluating some means of enabling the user to examine their active logged-in devices, and terminate the logins explicitly, in a self-serve fashion. It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off.Are you having trouble with your Whirlpool ice maker and need to remove it for repair or replacement? Removing an ice maker may seem like a simple task, but there are common mistak...X1 Error Code: XRE-10007We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.I'm able to log in to Xfinity from the web browser, but the following errors pops up when I try to sign in on the xfinity app. “Sorry, We’re Having Some Trouble” I've …In the mean time, it seems the only method to get escalate to tier 2 to ask to speak to "retention department" about cancelling and then they finally take the actually problem a little more seriously. But before you do that, Comcast seems to require proof that tier 1 has been given a chance to ignore the actual problem …It will bring you to the chat AI assist. In the chat window, type port forward. The AI will respond the a number of prompts, select network. Then another list of prompts will load, select open advanced options. Finally, the last set of prompts will appear, where here you can select port forwarding."First, locate the connection between the cable and the wall, and twist it to the right as far as it will go. A good rule to go by is "finger-tight." Make it as tight as you can without the help of a wrench or tool. Next, find the point where the cable connects to the back of your equipment. Again, twist the connection to the right, finger-tight.Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look …Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Learn more about resolving Error Code: RDK — 03013.Aug 23, 2020 ... Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do. Question. Select Restart All on-screen to restart all TV Boxes. Ensure all your TV connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plug it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on ... We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.May 3, 2020 · Says sorry we’re having some trouble please tighten your cable connections then restart your tv box , which can often fix the problem . Restart. Code RDK-03036. Technician's Assistant: Does your network appear in the WiFi list on your TV? Talked to cable provider wasn't much of a help. Jul 24, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Aug 28, 2023 · It's a bummer to hear about the trouble with your new cable box. I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken outside of checking the cables and reboot? Aug 25, 2022 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window I am trying to set up my Xfinity gateway device but I can’t log into the Xfinity app to activate it Skip ... Getting "Sorry We're Having Some Trouble Error". ... Question • Updated 1 year ago. 38. 1. 0. 2. CCChelseaA +13 more. Problem Solver • 637 Messages. 1 year ago. Hello there! Thank you for reaching out!Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ... Aug 1, 2023 ... My second X1 box in a week will not boot up. Stuck on "Welcome" for a number of minutes, then "Sorry, there seems to be some trouble" ... 👋 Hello! Please allow us to investigate this service activation and get everything figured out. You are in great hands with our team. If you could please send me a Modmail message with your full name and full address. Oct 27, 2022 · • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Learn about the X1 error code XRE-03005 — Unable to connect to Xfinity TV.Troubleshoot your XFINITY On Demand issue from a list of common error codes.Aug 28, 2023 · It's a bummer to hear about the trouble with your new cable box. I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken outside of checking the cables and reboot? Nov 8, 2022 · I have done restart unplug modem unplug cable box unplug TV wait plug in turn on nothing's happening the technician is supposed to come tomorrow it seems like there's a problem with the signal coming to the Box continuously we had a technician in September earlier in the year we had problems with the boxes and the cable not working so I don't ... Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.Best way to setup DMZ. Hello, trying to improve my gaming experience. One thing I heard is to put my gaming console into the DMZ. I tried to add my gaming console into my wi-fi router's DMZ by specifying the internal address, seems like it kind of improved but then a day or two later, my household started losing internet access, had to reboot ..."Sorry, We're Having Some Trouble" Xfinity App. I recently moved into a new apartment and went through xfinity to coordinate the move. I was told I could keep my same …@tlashongreen Hi dear user, we are sorry for any inconvenience you're experiencing.Our teams are working on resolving this issue and a fix will be implemented in an upcoming release. In the meantime, please try fast forwarding by pressing right on the control pad until video playback begins as a w orkaround. …Mar 9, 2021 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to @BruceW) So an old canceled series just stays in the list forever. You cannot even see the complete series list on the Apple TV. That seems to be the one function missing in the app compared to the DVR interface. Maybe it does not matter, but it would seem inefficient to always be looking to record something that you know is not there.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Apr 5, 2020 · It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Assuming all connections are the same and boxes haven’t been moved around, Things to try. 1. The gateway is interfering with moca. Unplug the modem completely and restart the boxes. Moca light on the gateway should be off. A few days ago 3 of my devices stopped connecting to WiFi at the same time, while my other devices are fine. When it tries to connect it returns an “Unable to join the network - This network is operating on Wi-Fi channels in use by other nearby networks.Restarting your wireless router may allow it to … Having service issues? Check for service outages that could be affecting you, and troubleshoot solutions. Access the status center. Move in a minute. Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different providerLearn about X1 Error Code RDK-03030.It seems Xfinity's signal with Bally Sports Sun is not coming through correctly for me. I have constant tiling and pixelation. I've been trying to watch Miami Heat and Florida Panther games through this awful pixelation while at the same time paying $200 a month for service...a technician came 2 weeks ago, made some changes (great guy) … Having service issues? Check for service outages that could be affecting you, and troubleshoot solutions. Access the status center. Move in a minute. Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. It seems Xfinity's signal with Bally Sports Sun is not coming through correctly for me. I have constant tiling and pixelation. I've been trying to watch Miami Heat and Florida Panther games through this awful pixelation while at the same time paying $200 a month for service...a technician came 2 weeks ago, made some changes (great guy) …A few days ago 3 of my devices stopped connecting to WiFi at the same time, while my other devices are fine. When it tries to connect it returns an “Unable to join the network - This network is operating on Wi-Fi channels in use by other nearby networks.Restarting your wireless router may allow it to …• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near …The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau...Mar 18, 2023 · To send a "Direct Message" ("Private") message: • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. Thanks! Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...Select Try Again on-screen. Ensure all of your TV connections are still tight, if applicable. Power cycle the TV Box by unplugging it for one to two minutes and then plugging it back in. If you can't power cycle the TV Box, try restarting it by saying, “Restart TV Box” into your Xfinity Voice Remote or holding down the power …Hello thank you so much for taking the time to reach out to us on our Xfinity Community Forum. I'm very sorry to hear about the trouble viewing your account details once you log into the Xfinity My Account. This may happen if you are logging in with a non-primary username. Have you checked to ensure that you …Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window; Press Enter to send it. An official employee, such as myself or whoever is first available, will …Are you having trouble connecting your wireless printer to your Mac? Don’t worry, it’s not as difficult as it may seem. With a few simple steps, you can have your printer up and ru... If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it. First, locate the connection between the cable and the wall, and twist it to the right as far as it will go. A good rule to go by is "finger-tight." Make it as tight as you can without the help of a wrench or tool. Next, find the point where the cable connects to the back of your equipment. Again, twist the connection to the right, finger-tight.Learn how to resolve X1 error code XRE-00110.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.
Sep 4, 2022 · It seems quite simple to self install but that assumes one can open the app to activate it. I cannot without getting the sorry message. I have waited a day or 2. Reinstalled the app. Shutdown my phone. Will anything work? I give it about one more day and I’m then I’m returning the equipment to the xfinity store and moving on to another carrier. . Serebii blastoise
A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. By clicking "TRY IT", I agree to receive newsletters and promo...Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Comcast Digital Voice also provides ca...Oct 8, 2022 · The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up. Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!One of the authoritative servers for the relevant section of the in-addr.arpa DNS tree is saying that there is no PTR record for the given IP address. ... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.Car trouble always seems to happen at the most inconvenient times, usually when you are already running late or on your way to an extremely important commitment. Turning your key t...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it (Credit to …Oct 11, 2021 · I'm getting a message, "Sorry, there seems to be some trouble. Tighten your cable connections, and then restart your TV. Ask an Expert. Electronics Question. TV Problems. What video devices/ sources are connected to that TV and do the problem occur on all video inputs? To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.Aug 23, 2020 · Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different provider Jun 19, 2020 · My original service is internet with one TV. I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. .
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